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At Pulsar Communications, customer care is our bottom line as well as
yours - our business is directly tied to the success of our clients. Accordingly,
we have developed a complete customer care program that puts to work all
the knowledge, experience and flexibility of Pulsar, when and where you
need it most.
With our "never closed," 24x7 support program, Pulsar is
available to assist you any time. Even at 2 in the morning, Pulsar
professionals are as close as your phone. We offer various maintenance
plan options - including software-only, hardware, and full on-site
support services. We will tailor the plan that best suits your specific
needs.
Pulsar also has various training programs available to you and your
staff, equipping your organization for success. Support by our team
members is backed by an online library of FAQs and technical documents,
available to our customers and staff at the touch of a button. Pulsar is
capable of providing the direct support you require, in nearly any form
you desire.
If you are an existing Pulsar customer with a support need, please
create a support request here.
Please explain your support requirements in detail. Your request will be
dispatched to a support technician immediatly. You will be e-mailed a
link to keep up with the progress of your request. You will be able to
add to and clarify your support needs
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