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PNX : Engineering : WavPort® : Tech Notes
PNX Manager : PNX Director : Capabilities : Specifications : System Diagram |
The PNX Director is a flexible, comprehensive billing, customer
service and end-user support package. Using exclusive Pulsar
technology, PNX Director offers both wholesale and retail functionality
to telecommunications service providers:
- Multiple service types supported
- Complete back-office billing functions
- Wholesale and retail applications
- Customizable marketing programs
- Automated Internet-based access
- Multi-level account controls - i.e. - Service Provider,
Agent, Subscriber
Base System/Service Provider level features of PNX Director include:
Multi-level Call Rating
- Multi-level Account Access
- Provisioning
- Customer Service - Web-based
- Comprehensive billing
- Customizable Reporting
- Reports Export Capabilities
- Complete Payment Processing
 At the Subscriber level,
PNX provides:
- Sale and activation of Virtual Calling Cards over the Internet
- Provision of rates, rate tables and card features to potential subscribers
- Provision of individual call details, account transactions (recharge, credits, etc.) and ability to request call credits within pre-defined limits to actual subscribers
- Subscriber Messaging Features, including live chat with customer service, email alerts upon a low account balance and customizable account access
- Subscriber account recharges
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 Optional, available service modules expand and further match the PNX Director tool to your specific customer requirements (click to view):
PNX Director's architecture encompasses a suite of software modules that run in conjunction with PNX Manager. PNX Director implementations include a Web Server running on iPlanet. Database implementation with the PNX Platform utilizes an Oracle 9i database, with all functionality for PNX Director incorporated into the PNX database server.
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 Other customizable functions can be implemented for unique applications, often in days. Additionally, PNX platform owners can use PNX Director to implement their own functionality and database administration if desired. Give us a call to learn what Pulsar and PNX can do for you.
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