Contact Us : Help : Site Map : Home PNX Manager : Power and Simplicity PNX : Engineering : WavPort® : Tech Notes PNX Manager : PNX Director : Capabilities : Specifications : System Diagram Acquiring a subscriber isn't the ultimate goal of telecommunications service providers - managing and enhancing each customer relationship is what provides increased top- and bottom-line business results. The PNX platform provides a simple, yet powerful means of managing calling card and other telecommunications offerings. Using the knowledge, experience and flexibility integral to exclusive Pulsar Technology, critical telecommunications tasks - such as product planning, PIN management and customer service - can be easily and securely managed. Our web-based manager module is easy to configure and use, making it ideal for customer service representatives (CSRs), agents or wholesalers. PNX Manager enables users to instantly access activation, commission, rates, credit and other information from any location having access to the Web. Users can be individually assigned privilege levels, from review-only to authorization for full record modification. Security and partitioning controls provide the level of confidence needed in today's business technology environment. Detailed control over creation, management and discontinuation of features and functionalities is central to customer satisfaction, operational and financial excellence. Click to see PNX's Tools and Reports to maximize profit PNX Manager provides incomparable management of calling card and advanced services made possible by the PNX platform: Create individual, groups and families of products and services Generate individual subscriber accounts and PINs Define Classes of Service and Rate Tables, and associate them with products Define one-time and periodic fees or rebates for products Change the status of individual and families of products, subscriber accounts and PINs Manage user access accounts for both agents and CSRs for the company Access reporting tools for every product facilitated by the PNX platform Product and service management is both simplified and made more powerful by the PNX platform, allowing assignment of attributes to individual products: Product name Detailed product description Class of service Prompt set for each product Product status, including new, without PINs, active, inactive or deleted PIN requirements, including always, conditional on ANI recognition or disallowed Number of digits in PINs Quantity of PINs required per product Initial value for pre-paid accounts

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