The WavPort® Unified Messaging (UM) Feature Server can be provided as a single component or as part of the WavPort® Personal Assistant , providing an integrated, voice-activated platform for subscriber voice mail, email, fax, and message notification functions.
UM Voice Mail - Completely accessible via both telephone-based voice commands and the Internet, WavPort® UM allows for complete voice mail message management in a VPIM-compliant system.
- Create, List, Play, Move, Delete Voice Mail massages
- Access general store and forward features
- Reply with voice attachment
- Redial originating ANI of voice mail author
- Actively controls playback of messages with Fast-Forward, Pause/Resume, Rewind
- Provide and manage multiple voice mail greetings
- Forward voice mail to another email address w/ voice attachment
- Retrieve voice mail using web or a traditional handset
UM Email - WavPort® UM gives existing, traditional subscriber email a voice. Subscribers can hear their email via text-to-speech, view email with other messaging sources (such as voice or fax) on a computer via the Internet, and send and receive email with other subscribers or through Internet interaction. Email may be forwarded or replied to in the usual method, or with a voice attachment.
- Create, List, Read, Move, or Delete text-based email messages
- Listen to traditional email messages over the phone using Text-to-Speech conversion
- Reply or forward with voice attachment
UM Fax - All faxes are converted to an email by default, and delivered to an email address or a fax machine. Subscribers can retrieve their faxes over the Internet or by entering a destination number. Callers can leave a fax message in the subscriber's mailbox.
- Create, List, Move, Delete faxes
- Listen to fax headers over the phone using Text-to-Speech conversion
- Reply with voice attachment
- Forward to email address, fax machine or with voice attachment
UM Message Notification - Customizable delivery options allow subscribers to be notified of voice mail, email, and fax messages upon arrival. Notification options include:
- Phone call, pager, email, Web Interface
- Short Message Service (SMS)
Exclusive Pulsar technology eliminates subscriber issues of messaging formats and accessibility, making robust, multi-media communications a reality.
Give us a call to learn what WavPort® can do for you.
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